Ordering & Payment

Find information about the ordering process and payment methods below.

You can send us the measurements by following the steps in our configurator. The configurator will show you the appropriate measuring instructions based on the choices you make. Once you’ve input your measurements, you will see the size of your Sentimo cover.
Ordering your radiator cover can be done in a few simple steps. You can read exactly how it works right here!
We don’t currently have a showroom in the UK, but you can check out our lookbook as well as our Instagram page for plenty of photos and inspiration. If you’re looking for a specific type of photograph, contact us here and we’ll see if we can send you what you’re looking for.
Radiator covers that require customisation cannot be ordered via the website. Just fill in our contact form and we will help you take the right measurements and place your order. Don’t not forget to upload a photo of your radiator when submitting the contact form.
The price of a Sentimo radiator cover depends entirely on the size of your radiator and your design and colour choices. Once you input these choices and measurements in our order process here, a price will be calculated for you right away. Not sure about your sizes yet? Click here for a quick price check.
Yes, the prices shown on our website are including VAT. A VAT breakdown is shown at checkout.
We accept most recognised cards, including Visa, MasterCard, American Express, Maestro, PayPal and EuroCard.
Unfortunately, as most of the products are made-to-measure, we do require payment to be made when the order is placed.
It is not currently possible to pay in instalments. As most of our products are bespoke, payment in full is required in advance. You can choose from one of our many payment methods when placing your order.
For our radiator covers, we do not charge anything for shipping. For our colour swatches and accessories, we do charge a small shipping fee of £4.95.
If you wish to cancel or change an order, please contact us as soon as possible via the contact form. We will do everything we can for you.

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You can call us during business days from 9:00 to 17:30 at +44 1865 522 302.